The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast
The breakfast was a delightful surprise, offering a variety of scrumptious options that fueled our day perfectly.view full review
Spotless Cleanliness
The bathroom was immaculate, featuring plenty of hot water that made for a refreshing start to each morning.view full review
Spacious Comfort
I was thrilled to find my room was impressively spacious, allowing for ample space to unwind and relax during my stay.view full review
Charming Interior
The interior of the hotel, an elegant combination of patrimonial architecture, made my experience feel unique and inviting.view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Billiard tables
Guest Parking
Cookware/ Kitchen utensils
Services
Paid shuttle service
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's menu
Spa & Leisure
Leisure/ TV room
Public Bath
Room features
Heating
Mini-bar
Dressing area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Show more
Location
Benigno Malo 10-70,
Cuenca,
Ecuador,
010104,
Azuay
Map view
Benigno Malo 10-70,
Cuenca,
Ecuador,
010104,
Azuay
City landmarks
Park
Calderon Park
980 m
Museum
Pumapungo Museum and Arqueological Park
2.1
km
Church
La Catedral de la Inmaculada Concepcion de Cuenca
980 m
Calle Luis Cordero
Old Cathedral of Cuenca
980 m
Museum
Museum of the Aboriginal Cultures
980 m
Market
Mercado 10 de Agosto
1.2
km
Bridge
Puente Roto
980 m
Rio Tomebamba
980 m
Museum
Museo Municipal de Arte Moderno
1.2
km
Calle Larga
The Ruins of Todos Los Santos
860 m
Museum
Prohibido Centro Cultural
1.2
km
Museum
Museum of "Las Conceptas"
980 m
Vargas Machuca y Gaspar Sangurima aka Mercado Artesenal Rotary
Plaza Civica
690 m
Presidente Cordova Hermano Miguel
Museum of the Canari Identity
980 m
Park
San Blas Park
980 m
San Francisco
Handicraft shopping
1.2
km
Rafel Maria Arizagua
Economuseo Municipal Casa del Sombrero
670 m
Calle Benigno Malo 4 - 103 y Calle Larga
Galeria de Arte Contempora neo Ariel Dawi
640 m
Museum
Museo Remigio Crespo Toral
980 m
Calle Larga
Straw hat Museum
1.2
km
Church
San Blas Church
980 m
Vargas Machuca 1127
Mercado de Artesanias Rotary
980 m
Nearby
Church
Church of Santo Domingo
190 m
Mariscal Sucre
Plaza de las Flores
300 m
Church
Iglesia Del Carmen
310 m
Museum
El Museo de Esqueletologia
330 m
Herman Miguel 3-23 Paseo Tres de Noviembre
Reserva y Museo de las Artes Populares
330 m
Museum
Las Conceptas
570 m
Simon Bolivar 13 - 89 y Estevez de Toral Cuenca Ecuador
Fundacion Municipal Bienal de Cuenca
590 m
Mariscal Sucre y Luis Cordero
Corte Provincial de Justicia de Azuay
300 m
Restaurants
Tienda Nectar
50 m
Benigno Malo 12-27 y Gaspar Sangurima
Cafe Melatte
240 m
Presidente Borrero
Sweet & Sour
240 m
Sucre y Borrero
Yaw
260 m
Seminario San Luis
Morla Wok
310 m
Simon Bolivar corner with Miguel Heredia
El cafe Lojano y Tostador
390 m
Mariscal Sucre 10-20
Florento Cafe
370 m
Restaurant
Empanadas Loreto
440 m
Hermano Miguel y Gran Colombia
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean
friendly staff
poor dining
pricey commission
7.2/10
Very good
Rooms
7.4
Location
9.1
Service
8.4
Dining
6.0
Guest reviews
7.2/10
based on 10 reviews
7.6
7.6/10based on 66 reviews
Jack
United Kingdom,
April
2024
8.0/10
The hotel exceeded my expectations with its central location close to major attractions. The rooms were immaculate and offered everything we needed for a comfortable stay. The service was exceptional, going above and beyond to ensure our needs were met, although dining options were not as impressive. The facilities provided added convenience to our trip.
Rooms
9.0
The rooms were nicely furnished, spacious, and had everything we wanted, including a very comfy bed. They were airy, clean, and made up daily.
Service
9.0
The staff went beyond their duties to resolve the issues promptly, and their attentiveness was outstanding.
Location
10.0
The hotel's location was more than I expected, right in the center and close to major landmarks like the New Cathedral and Parque Calderon.
Dining
5.0
The dining experience was simply not good, with poor options that did not match what was available for a lower cost nearby.
Facilities
8.0
The hotel provided essential facilities that added to the overall convenience of our stay.
clean
poor dining
Sidney
United States,
April
2024
8.2/10
My stay at this hotel was a mixed bag. The rooms were spacious and had all the essentials like a cozy bed and warm water, but they could use some maintenance. The location was superb, right in the heart of Cuenca, making it easy to explore the city center. However, the dining options were not as extensive as those found nearby, despite being satisfying. The service was exceptional, with the staff going above and beyond to cater to my needs.
Rooms
8.0
The rooms were nicely furnished, spacious, and had everything I needed, although some maintenance is needed.
Service
9.0
The staff at the hotel were incredibly helpful, accommodating, and provided me with great information during my stay.
Location
10.0
The hotel exceeded my expectations in terms of location, being right in the center of Cuenca near the main plaza and cathedral.
Dining
7.0
Although the breakfast was good, it wasn't as varied or value-packed as what you can find elsewhere in the area.
Facilities
7.0
The hotel's facilities met my needs, but there was room for improvement in some areas.
Richard
United Kingdom,
March
2024
7.4/10
The hotel room was really comfortable and had everything we wanted, from a comfy bed to warm water, but could definitely do with some maintenance. The service went beyond their duties to resolve issues, though some processes took a bit long. The location was excellent, very close to the main plaza, and the dining experience, while simple, filled us up every day.
Rooms
7.0
The room was really comfortable with all the necessary amenities, but it could use some maintenance.
Service
6.0
The staff went beyond their duties to tackle issues, even if it took longer than expected.
Location
9.0
The hotel's location was excellent, just a few blocks away from the main plaza.
Dining
8.0
The dining experience was simple but satisfying, offering everyday essentials like eggs, bread, juice, and coffee.
Facilities
7.0
The facilities were sufficient for our needs, but nothing extraordinary.
Robert
United States,
March
2024
5.4/10
I stayed at this hotel on the 3rd floor, and while the rooms were airy and made up daily, they could definitely use some maintenance. They are very dated and not very clean. The service was nice as I was placed in a room of my choosing, even though it didn't have windows. The staff running the hotel was very friendly and told me the whole story about the house. The location is handy, although in a dingier part of the old town. It is perfect for exploring Cuenca being only 2 blocks away from the New Cathedral and main park Calderon. The dining experience was simply not good, with limited options and no decoration. The facilities were lacking and not up to par. Overall, my stay had its ups and downs, but it didn't quite meet my expectations.
Rooms
5.0
The rooms on the 3rd floor could definitely do with some maintenance, very dated and not very clean.
Service
8.0
The staff running the hotel was very nice and told me the whole story about the house.
Location
7.0
The location is handy but in a dingier part of the old town, perfect for exploring Cuenca.
Dining
5.0
The dining was simply not good, with limited options and no decoration.
Facilities
5.0
The facilities were lacking and not up to par.
Derek
United Kingdom,
February
2024
8.2/10
The hotel has a good view from the rooms and offers a comfortable stay, even though some maintenance is needed. The rooms are clean with private bathrooms and hot showers, providing all the essentials like a comfy bed, warm water, enough space, and no unpleasant odors. However, the dining experience is not as varied or budget-friendly as what you can find nearby. The location is perfect for exploring Cuenca, being very close to the main plaza and key attractions.
Rooms
8.0
The rooms had a good view and were clean with all the necessary amenities.
Service
9.0
The staff was really friendly and accommodating, ensuring a pleasant stay.
Location
10.0
The hotel's location is perfect for visitors who want to explore Cuenca, being close to the main plaza and key attractions.
Dining
7.0
The dining options were okay, offering a typical simple breakfast with slight variations daily.
Facilities
7.0
The hotel offers basic facilities that serve the needs of guests adequately.
David
United Kingdom,
December
2023
8.6/10
I couldn't have asked for a better spot; this hotel was right in a great location, just where I wanted to be. The rooms were cozy and had everything we needed, from a comfortable bed to warm water, and a lovely view. However, the dining options were a bit lacking compared to what's available nearby. The service was top-notch and really helped us, especially when we arrived in the middle of the night.
Rooms
9.0
The rooms were in a great location, had everything we wanted, a good view, and were free of any unpleasant odors.
Service
9.0
The service was incredibly friendly, helpful, and kind. They even went out of their way to accommodate us when we arrived late at night.
Location
10.0
The hotel's location was excellent, just a couple of blocks away from the New Cathedral and close to all the main attractions, making it perfect for exploring Cuenca.
Dining
7.0
While the dining experience offered typical simple dishes with slight variations every day, it wasn't as extensive or satisfying as what you can find at a lower price nearby on plaza Calderon.
Facilities
8.0
The facilities were adequate and provided everything we needed for a comfortable stay.
Harrison
United States,
December
2023
6.8/10
The hotel is conveniently located near the main park in Cuenca, making it perfect for exploring the city. The rooms are spacious but need updating, and cleanliness could be improved. The staff is friendly and accommodating, yet some services like room maintenance could be better. The dining experience is subpar despite offering traditional bread. The facilities are adequate but not exceptional.
Rooms
6.0
The rooms are very dated and not very clean, yet made up daily. My deluxe presidential room faced the street, providing some noise.
Service
7.0
The staff placed me in a room of my choosing and were pleasant, but room maintenance could be more attentive.
Location
9.0
The hotel's location is excellent, being very close to the New Cathedral and main park, making it perfect for exploring Cuenca.
Dining
5.0
The dining options are underwhelming, not as good or complete as what you can find in Plaza Calderon for a cheaper price.
Facilities
7.0
The facilities are acceptable, but some updates could enhance the overall guest experience.
Mary
United Kingdom,
August
2023
7.4/10
The hotel had everything we wanted - a comfy bed, warm water, enough space, and no bad smells. The rooms are airy, clean, and made up daily but are very dated and not very clean. Despite that, the service was top-notch, with the staff being very nice and attentive to our needs. The location is perfect for exploring Cuenca, although it's in a dingier part of the old town. The dining was good, including eggs, but not as complete as what you can find elsewhere for a cheaper price. The facilities are basic but functional.
Rooms
6.0
The rooms had everything we wanted and were airy and made up daily, but they are very dated and not very clean.
Service
9.0
The service was exceptional, with the staff being very nice, attentive, and kind.
Location
8.0
The location is perfect for exploring Cuenca, although it's in a dingier part of the old town.
Dining
7.0
The dining was good, with a typical simple dish daily, but not as complete as other options in the area.
Facilities
7.0
The facilities are basic but functional.
Victor
United States,
June
2023
7.4/10
The hotel's rooms were stylish and immaculate, providing everything we needed like a comfy bed, warm water, enough space, and no bad smells. However, they need updating and were very close to the street.
Rooms
8.0
The rooms were stylish and immaculate, with all the essentials we required.
Service
9.0
The staff went above and beyond, being very kind, accommodating, and full of great information. They even turned off the lights early to help the kids settle in.
Location
9.0
The hotel's location was excellent, being very close to the main plaza, only two blocks away from the New Cathedral and main park Calderon.
Dining
5.0
The dining experience was poor, offering a typical simple dish that was slightly disappointing.
Facilities
7.0
The facilities were basic but sufficient for our needs.
Paul
United States,
June
2023
8.2/10
The hotel ticked off all our must-haves with clean, comfortable rooms that had all we needed, although the tiny high window wasn't our favorite. The street closeness didn't bother us much. Service was exceptional with kind and helpful staff; turning off the hall lights may not suit everyone. The location was excellent, just a stone's throw from the cathedral, but the neighborhood felt a bit dingy. The dining options were decent, offering simple dishes like eggs, bread, and juice, even if they didn't always match the photos. Overall, the facilities were on point.
Rooms
8.0
The rooms were cozy and had everything we needed, from a comfy bed to warm water, though the tiny high window wasn't ideal.
Service
9.0
The staff were incredibly friendly and shared interesting stories about the house, though some may find the early hall lights out inconvenient.
Location
9.0
The hotel's location was fantastic, just a couple of blocks away from the New Cathedral and the main park Calderon, making it a prime spot to explore the city.
Dining
7.0
The dining experience was good with a variety of dishes, including eggs and coffee, though they may not always match the expectations set by the photos.
Facilities
8.0
The facilities met our needs perfectly, offering everything we required for a comfortable stay.
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